SHIPPING & HANDLING
We normally ship our dog clothes within 2
working days of order.
Shipping & Handling USPS
Ground is $6.50 per order. Orders over $100.00 shipped USPS ground are
FREE SHIPPING within the U.S.
Shipping & Handling USPS Priority Mail
with delivery confirmation number is $8.50. USPS Priority Mail delivers within
2 - 3 days.
Shipping & Handling UPS
Ground is $8.00 per order. Some of our shippers require UPS Ground,
which will be noted on the item page.
We may also ship via UPS 2nd day or next day
with additional freight fees.
RETURN POLICY
We stand by our products.
We accept returns or exchanges up to 30 days from date of purchase. Returned
items must be in original packaging and condition with tags and labels. The
item must be returned within 30 days for a merchandise exchange or store
credit. Store credits are good for one year from date of issue.
We do not accept returned dog clothing that has
been used or damaged.
If there is a manufacturer
defect we will make a complete refund.
Return or exchange not for
manufacturer defect, the customer will be responsible for shipping costs
and we will either issue an exchange or store credit.
Please
measure your pet carefully. We supply a size chart for each item. Please use
the size chart that is with your desired item. The manufacturers use different
sizing, which makes it necessary to use the size chart indicated on your item
page.
Please
ship your return to:
Primp Your Pet
Att: Returns & Exchanges
27951 Rustler Avenue
Tehachapi, CA. 93561
661-823-5460
Shipping via Fedex
- For urgent delivery or easier
tracking, we also offer shipping via Federal Express. Fed-Ex rate is
determined base on both the package’s weight and dimensions. We offer a 35%
discount on Fed-Ex's shipping charge.